Great Company - Account Executive OpenTable Employee Review

5.0
27 Mar 2023
Recommend
CEO approval
Business outlook

Pros

From top to bottom it is a great company to work for, from the training (especially this), the people, the benefits and everything in between. Can't recommend them enough if you are considering working for them.

Cons

The truth is the actual product/system/model isn't even close to viable for the future, an outdated pricing model which makes it nearly criminal to charge for what they provide. It is the worth noting that it is the best system in the market however with how they charge their customers has to be changed. I expect they will as time goes on and become more aligned with competitors. If they do this, they would dominate once again.

Explore other reviews about OpenTable

5.0
10 June 2026
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
1w
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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