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      OpenTable

      Part of Booking Holdings

      Engaged employer

      OpenTable reviews

      Good Benefits - Customer Service Representative (CSR) OpenTable Employee Review

      4.0
      21 May 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and culture in the office with lots of freebies such as drinks, snacks, coffee and other things

      Cons

      Very KPI heavy and Americanised which doesn’t always work in the European market and leads to CSRs struggle hitting all the points.

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      5.0
      2 Mar 2026
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work - really good work life balance and culture.

      Cons

      Not much to say, everything is good

      3.0
      2 June 2026
      Engineering manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture and supportive team

      Cons

      Hard to gauge the roadmap and direction

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