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      Great Company, poor management - Customer Service Representative (CSR) Opendoor Employee Review

      3.0
      11 May 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      During my first few months with Opendoor, I was very happy with the constant workflow and the management I had at the time. They were very understanding and supportive, both professionally and personally.

      Cons

      After the layoffs in November 2022, I was placed with a new manager who was completely different from any other managerial experience I have had in my professional career. They weren't personable, did not hold themselves accountable, and would say very discouraging, unprofessional words during our meetings. When this was explained to the HR department, nothing was done to hold them accountable, which led to me leaving the company due to poor management.

      avatar
      Opendoor Response
      2y
      We appreciate you taking the time to share your feedback and experience with us. We will use what you’ve shared to continue to improve our processes, training and experience in the future.

      Explore other reviews about Opendoor

      5.0
      19 Mar 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Recently joined - Kaz is fantastic. There's been basically no blockers to us shipping. Very long hours but you can feel the impact in the work you're doing

      Cons

      Not much right now. Things are a little chaotic but that's what I signed up for. EPD leadership is maybe a little lacking

      1
      2.0
      9 June 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Meaningful problems to solve. Stock upside with right macro. Aggressive AI usage

      Cons

      996 / hustle culture amongst newer folks. Love having motivated teammates but the comp is B-tier at best (unless you’re the CEO, at 4371x the avg employee) New product folks are a mixed bag. Some work really hard and are super sharp. Some talk about working hard and take credit for product work from others. SF office dying through firing and resignations - expect to be asked to visit Miami and Toronto frequently. Tenured employees seem to be assumed to be low performers

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