Pros
For the clinics I work in, the pace is easy to deal with and I like that this job is very patient focused and you can keep it one to one unlike a store environment. The training is well done, Jessica is a fantastic trainer and extremely helpful and supportive. My manager and team are all very understanding and supportive as well. The service we offer is good and I believe in the surgeries we provide and the technology behind it. As someone who has been in optics before, this has added to my knowledge and feel a career is fully achievable in this company and I feel my previous work and knowledge is respected and acknowledged by the team.
Cons
So far, management higher up could be a lot better, there doesn't feel like a consistent flow or a very well set up set of teams to contact for specific issues. Delegating work and patients also ends up in a hassle quite often and there is a lot of poor communication between teams, I think the whole company just needs better systems and have things more streamlined as currently the current processes are confusing and cause more issues than needed. Also SES is so old and could need an update as its systems are also very confusing.