Command Center Agent - Command Center Agent Optimum Employee Review

1.0
6 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Ummm...benefits are good I guess.

Cons

Job security is nonexistent. Management is horrendous. Pay is...eh. You are just another number and not at all valued as an employee. If they think they can save a couple of bucks by outsourcing...they will do it in a heartbeat. Terrible hours. The worst communication between management and employees I have ever seen. HR is NOT on your side and will do everything that can to protect the higher-ups and make you look like the bad person.

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5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Peers were kind, supportive, and friendly. Ok compensation.

Cons

Leadership was constantly changing and bringing in new employees to fix issues that wouldn't be fixed by them; the company's strategy wasn't on point. Slow promotions and career development/advancement.

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