Disappointment clueless terrible management - Anonymous employee Optimum Employee Review

1.0
29 July 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discount monthly bill of service Possibility of commission Lunch break

Cons

Not properly trained Minimal pay Couldn’t write off milage and had to use personal vehicle for company work Having to hide information customers should be informed about Bill for your service once you quit, will be tripled what it started as thus nullifying any discount you received. There is no way around it I called the retention department to get the bill corrected once I quit, to tell them I quit so they could fix the bill to normalize it. They can’t do anything... 6 days a week schedule and on call on your days off Salary ended up being 3.5 an hour for the time I put into the job. I could waitress and make more on tips with less stress Previous bad service and issues with customers hinders you from sales.

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5.0
14 May 2026
Recommend
CEO approval
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Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

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