Downhill fast - Client Operations Specialist Optiv Employee Review

2.0
18 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good industry to be in, unlimited PTO, overtime pay

Cons

Optiv used to be a great place to work, but ever since Kevin Lynch was brought in as CEO to try and have the company go public, it has taken turns for the worse every year. This position will soon be cut way back and an outsource team from India will be doing most of the work while a few COSs stick around to engage with customers.

Explore other reviews about Optiv

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance in the company

Cons

There have been many layoffs over the years

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Supportive Management Depending on who you get Good work life balance as long as you don't take the job with you after hours Work from Home Hands on Training - could still use improvement Annual pay increase

Cons

2 layoffs in a year when they keps saying everything was fine.... Laying off core contributors so now everyone who is left is doing the work of 2-3 people and not being compensated accordingly Only way to get a worth while pay increase is to move up in the company the annual increases are not inline with inflation or cost of living

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