Run don't walk away from any offer from this company - Anonymous employee Optum Employee Review

1.0
27 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I would have said they pay is good but since the work is non stop. The pay is far from market value.

Cons

Bad managers from executive to functional. Most are related and not qualified for the jobs they hold. Not only are they not qualified for their jobs but certainly not qualified to manage others. It's incredible the government still does business with this company. Human resources is a joke. Not a real office who just let the individual managers do what they want how they want and provide no protections to the individual workers. This is by far the worst place i've ever worked. They require round the clock work. More than once I've worked more than 24 hours straight. That's no joke, with no thanks from any managers. This is a 85% Indian company, in my project there are only people of Indian decent in management positions out of the 7 only two are qualified. They speak in their native tongue, including managers. And even though they want you to work 24/7 managers are usually not there to support or provide valuable information. If you want work life balance this is not the place for you. If you are not of Indian decent, this is not place for you.

Explore other reviews about Optum

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Pay. Great Benefits. Great People. awesome front line management. Frequent meals and employee input.

Cons

Worked like a cog machine.

3.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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