Nurses are Advocates FOR the patient... sooo be prepared - Housecalls Nurse Practitioner Optum Employee Review

2.0
3 Aug 2025
Recommend
CEO approval
Business outlook

Pros

It's a job I dont have to work in the hospital Im given a list of people agreeable to talk to me about their health I can warn them about how to play the insurance games and avoid scams

Cons

I just need to stick it out for a year for the work history, until them, Im day to day in fear of being fired bc I do not do the unnecessary labs, make up diagnosis (definitely never agreed to the upcharges requested) and I throughly educate the patient on the Quantaflo (scam) and dont push it on them. You just have to be ok with your base rate and never expect bonuses. It's not worth the over time required to achieve them (such as charting after hours and rescheduling patients that cancel etc) and 100 extra per visit on your day off doesnt add up to what an OT rate would be (plus it takes longer than an hour to drive there, complete it, chart it etc).

Explore other reviews about Optum

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home - no travel

Cons

Pay is not competitive- compared to many

3.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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