Horrible - Pharmacist Optumrx Employee Review

1.0
2 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Overtime is time and a half Scheduled lunches and breaks Pay is decent

Cons

- Mandatory overtime every week, never ends - Insane metrics to hit. You will suffer. - Low metrics numbers 1 day even when you are usually always high? You'll hear about it - Something in the system went wrong and your numbers were affected? Deal with it - Timekeeping system screw up your metrics? Deal with it, management doesn't care and you'll be ignored if you bring it up. - No time to check emails or do any of the other things you need to do. - Favorites shown - WFH with zero team camraderie, I feel like a contractor. - Management does absolutely ZERO to develop you. - The absolute definition of drudgery - Worst computer system I've ever seen, doesn't even have an inherent DDI or OMD catcher - Constantly new processes introduced through cumbersome emails with no easy-access central database to quickly get all info.

Explore other reviews about Optumrx

5.0
9 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful work-life balance, amazing workspace

Cons

Nothing much, I loved working at Optum

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Not many pros anymore other than generous PTO accrual.

Cons

Company culture shift. Less collaboration and more siloing. They care more about profit/bottom line than their employees or members

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