Pros
Depending on what department you were in you might get sent to the head office in Denmark. Free lunch (but if you worked usual hours but if you support and started at 12 or 1 you missed out on that)
Cons
So many Drug consumption on-premise, exessive alcohol consumption on-premises No care for customers, only hitting targets Often put customers live without them even knowing just to hit numbers. The end of the month was a hellscape as the BDMS and Onboarders rushed and struggled to hit their monthly target after dossing off all month and shagging each other. A majority are shagging each other Illegal covid superspreader parties in the office during the lockdowns C level management actively having affairs with other members of staff Male run and controlled in the UK (Denmark isn't much better, 3 higher management staff are women) Sexism, racism, homophobia, and transphobia run pretty rampantly throughout the office as a casual thing. 2 members of management were removed for it after multiple complaints which even then was a big struggle because they were close with higher management No HR No learning from hindsight If you don't party with them you don't get promoted You HAVE to brown-nose to get promoted They make you take on other responsibilities for your role but not compensate you properly for it Training and onboarding for the role is atrocious No proper GDPR process Lack of communication between departments They use the excuse of being a small business and being a family when they are neither a small business nor a family. If it was a family they'd be the type that got a social worker involved multiple times. Pretty sure higher levels of management in the UK has a sugarbaby on the low rungs. If you're an attractive women who also parties you get to stay in your role regardless of how bad you actually are at your role, but guys just get let go. If you question their morals and their tagline you get let go. BDMs penalised when upper management removed their clients with no warning. Because of their lack of care for customers, the amount of verbal abuse and threats on the lives of support and other members of staff get is insane. IT/product developement department have no clue what they're doing. That department are in Denmark so they have no notice of the UK market. They had a "roadmap" which they were meant to follow but they didn't follow it which lead to a 3 years delay in an upgrade. They have the very obvious rule of "if I can't see it, it doesn't exist". No consideration for when a product or update gets released. I saw them release an update on friday evening and leave, letting customer support deal with calls full of verbal abuse and threats for the whole weekend then come back on monday with the response of "We didn't know it'd be this busy" They work with the hospitality sector where the busiest days are the weekend. Following on with that, because all of the IT department was in Denmark when their biggest market (UK) had an issue they were really slow to respond because again, it doesn't really affect them so it mustn't exist. There was clients clearly money laundering through the system and yet management did absolutely nothing to stop it or prevent it. I'm sure there are other things to say but that's it for now