they just care about money not us - Customer Service Representative Orkin Employee Review

3.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

the people are good and the customers aren't too bad and the pay is higher compared to other customer service jobs

Cons

everyone has way too much work and now they started micromanaging our time off phones like it's our fault they don't have enough people and they took our commission away so they want us to do more work and get less money

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Orkin Response
1mo
Thank you for your review. We’re glad to know that the compensation is a top benefit for you. Regarding your concerns, we understand that this role can be challenging as we serve our customers. If you’d like to discuss further, please contact orkinemployeesupport@rollins.com.

Explore other reviews about Orkin

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great management team that genuinely wants you to succeed Solid training and support for new hires Lots of potential to advance within the company Lucrative pay structure once you build your customer base Strong brand name and trusted reputation

Cons

Leads can be slow at times, especially in certain seasons Long hours can be required to meet goals Some days are more unpredictable depending on the workload

2
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Orkin Response
6mo
Thank you for your feedback. We are glad to hear that compensation and advancement opportunities are top benefits for you. We hope your experience at Orkin continues to be a positive one.
5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful place to work and meet chicks.

Cons

chicks sometimes smelled like pest control liquid

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