Find a better company - Anonymous employee Orkin Employee Review

1.0
15 July 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people Independence Mobility Benefits Flexibility Interesting sounding training center in Atlanta

Cons

Do yourself a favor and find a legitimate company to work for. Managers at my former branch: were never on the same page, bent rules, restrictions, and even company protocol when money was on the line, took frequent vacations, were usually not available in crucial situations by phone, did not offer any training on supervisory ride alongs, seemed to prioritize customer service and sales over the actual pest control service, and lied to me or bent the truth in a couple of key instances that determined whether I remained an employee or left. As a technician you will be pressured to sell heavily. The best sales person at our branch, I heard from another technician he trained, would use most of his service time talking to customers and then breeze through the rest of the service. Most of our techs didn't sell that well. I don't know if this is how everyone works, but it seems like technicians are expected to be able to fit almost an impossible amount of work into a 30 minute service. What was unique about my territory, was that most of my accounts were second homes access by spare keys in technician's possession or on the property. So no sale there. I was also trained almost exclusively on second homes, so I got very little of the training I would need to sell. They also have some other odd inconveniences. Anything you need for your work vehicle you are expected to purchase yourself, and then save the receipt for reimbursal. I was never reimbursed right away. Also, the branch wanted me to pay the initial registration fee for the commercial applicators test, promising reimbursal within a few weeks. I declined and they agreed to front me the money. I was also expected to work in the snow, with a two wheel drive vehicle.

Explore other reviews about Orkin

5.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Training is top notch, great company culture, I learned so much during my time here

Cons

Outside weather can make some days tough

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Orkin Response
10mo
Thank you for your review. We are glad to know you had a positive experience with Orkin. Good luck in your next role.
1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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Orkin Response
6d
Thank you for your service to Orkin and leaving a review. It is unfortunate to hear about your concerns with the company, and we are sorry this was your experience as this does not align with our company values. We will be sure to pass this along to the leadership team. Good luck in your next role.
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