Too many chiefs - Commercial Account Manager Orkin Employee Review

3.0
15 Aug 2019
Recommend
CEO approval
Business outlook

Pros

There is money to be made, after the bureaucracy. The benefits are good.

Cons

Co-workers are awesome except that the company puts everyone in a very competitive position, and a lot of hard feelings are born. Also, there is a long chain or command - everyone has several different bosses to report to, which takes away actual production time. What it breaks down to is a few actual workers down at the lower level, and several chiefs somewhere else analyzing. Also, this area is flooded with competitors who offer cheaper services, and not so great service, but most people are only concerned with price. A little difficult to verify personal sales and commission.

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Orkin Response
6y
We are disappointed to hear that this was your experience working at this location. In fact, Orkin has assessed the leadership in this area and has made some management changes both locally and at the region level to ensure we are focused on our customers and our employees. The Orkin brand is a premium service and we go beyond the call of most local competitors. One employee benefit is a strong sales incentive program but it is not to drive ill will among co-workers. Thanks for bringing this to our attention!

Explore other reviews about Orkin

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great management team that genuinely wants you to succeed Solid training and support for new hires Lots of potential to advance within the company Lucrative pay structure once you build your customer base Strong brand name and trusted reputation

Cons

Leads can be slow at times, especially in certain seasons Long hours can be required to meet goals Some days are more unpredictable depending on the workload

2
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Orkin Response
7mo
Thank you for your feedback. We are glad to hear that compensation and advancement opportunities are top benefits for you. We hope your experience at Orkin continues to be a positive one.
1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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Orkin Response
5d
Thank you for your service to Orkin and leaving a review. It is unfortunate to hear about your concerns with the company, and we are sorry this was your experience as this does not align with our company values. We will be sure to pass this along to the leadership team. Good luck in your next role.
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