Run - Commercial Technician Orkin Employee Review

2.0
24 July 2024
Recommend
CEO approval
Business outlook

Pros

Commission based and customers are great. Great way to make money if management doesn't get in your way

Cons

Management don't care about employees personal life and wellness. All Management are willing to put current programs that aren't working over actual customer retention. Berated for cancels and allowances as a whole, but no mention to those who don't get cancels or allowances. Lack of heart within branch and region. Very little product available for technician use. No experience with branch leaders Service manager bullying Techs are left responsible for Management mistakes. No help in the field for big jobs. More effort in gaining customers rather than retaining them Poor training. New techs relying on computer based training mostly and field time not as important. Don't expect any kudos from management. No company picnic,luncheon, Christmas party, or other employee appreciation.

Explore other reviews about Orkin

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great management team that genuinely wants you to succeed Solid training and support for new hires Lots of potential to advance within the company Lucrative pay structure once you build your customer base Strong brand name and trusted reputation

Cons

Leads can be slow at times, especially in certain seasons Long hours can be required to meet goals Some days are more unpredictable depending on the workload

2
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Orkin Response
7mo
Thank you for your feedback. We are glad to hear that compensation and advancement opportunities are top benefits for you. We hope your experience at Orkin continues to be a positive one.
1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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Orkin Response
2d
Thank you for your service to Orkin and leaving a review. It is unfortunate to hear about your concerns with the company, and we are sorry this was your experience as this does not align with our company values. We will be sure to pass this along to the leadership team. Good luck in your next role.
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