Pros
Had a fun Christmas party a few years ago
Cons
One of the most concerning things I witnessed was Talent Acquisition encouraging new hires to leave five star Glassdoor reviews. If your employee rating is low, fix the reasons people are unhappy instead of trying to artificially improve the score. Pay is below market and salary reviews are consistently disappointing. While leadership talks about strong growth, record sales and a successful cyber business, employees see very little benefit. Pay rises are routinely below inflation, meaning employees effectively go backwards each year despite increasing workloads and responsibilities. The company seems far more focused on cutting costs than investing in staff. A perfectly capable commercial ITSM platform was replaced with an internally developed tool that was painfully slow, difficult to use and nowhere near fit for purpose. It felt like a decision made to save money rather than improve operations. Management has a habit of acknowledging concerns, saying they will look into them, then nothing happens. The same issues get raised repeatedly and employees eventually stop bothering because they know nothing will change. Turnover is extremely high. The number of people leaving should be setting off alarm bells for leadership, but instead the response appears to be hiring cheaper junior staff rather than replacing experienced employees with people of similar capability. Knowledge walks out the door and remaining staff are expected to pick up the pieces. Benefits are poor. Pay is below market, there are no meaningful bonuses, and the overall package struggles to compete with other employers in the industry. The company has some genuinely good people, but many of them eventually realise they can earn more, get better benefits and work with better systems elsewhere.