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Outback Steakhouse

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Poor management, customers awarded for bad behavior. Fordham drive location - Server Outback Steakhouse Employee Review

1.0
11 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The restaurant's food is good

Cons

-gossiping managers -supervisor and subordinates hooking up/ secretly dating -ceiling leak -customers awarded for bad behavior. Habitual customers that come in and order the same food and always end up sending it back, end up getting discounts or free food altogether. Rules are broken in order to please certain customers -a certain customer that comes in all the time who has been known to make racial remarks towards employees gets his meal comped, -management bullies employees - bias in how sections are made for servers -pay is not worth the mental strain. Some nights you will walk out with only 30$ due to slow nights and tip out for server assistants

Explore other reviews about Outback Steakhouse

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great employees and you get to keep tips

Cons

Part of your tips (6%) is given to FOH and BOH

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

The store level can be a really rewarding experience, I come to work and genuinely enjoy my job and coworkers.

Cons

Hovering corporate can be a headache. You don't have a say on which location you are sent to after training just a consideration of your location and commute. The bonus system is lacking with metrics that are hard to obtain and only quarterly. Raises are hardly cost of living wages and seniority isnt rewarded as new managers typically come in making as much if not more than senior managers.

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