Typical American Company - ITSM Analyst PACCAR Employee Review

Good learning environment for engineering

Projects can be slow at times

Not much, if you want a place that's okay with mediocrity, then welcome.

They blindly follow industry trends not industry standards. We have an initiative to use AI to increase productivity, without a proper plan, without security in mind and lack of general understanding. Consistently understaffed, for example there are teams or parts if teams that have max 4 developer type roles with 36 apps or APIs to support - this has lead to inconsistent code and effort as employees are spread too thin to be able to deliver quality work. Management refuses to take responsibility for issues that arise from being understaffed. Teams are not consistent in what tools and pipelines are used causing even more confusion and delays. Double standards: they don't want to properly promote or give raises to hard workers. Upper management made it clear to direct managers that "meets expectations" was a fine thing to give... To employees doing more than their fair share of work and are doing work outside of their role since they have no one else to do it do to being understaffed.