20 Sept 2025
PCS Retirement Response
1moWe’re sorry to hear that your experience at PCS Retirement was so challenging, and we appreciate you sharing detailed feedback. Concerns about workload, burnout, management conduct, and employee well‑being are taken seriously, as they are not aligned with the professional, respectful environment we strive to maintain. We recognize the importance of realistic staffing, effective onboarding, and sustainable meeting demands so employees can complete their work within normal business hours. Performance Improvement Plans are intended to provide clarity and support development, not to create fear, and we continually review how they are applied to ensure fairness and consistency. We regret that your experience did not reflect these intentions and appreciate you sharing your perspective as we continue to improve.