Do not believe the 4-5 star reviews - Anonymous employee PDS Health Employee Review

1.0
9 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some great people interspersed thought this company - although many are just on auto-pilot. I adored my boss.

Cons

Where to begin? In a nutshell you'll notice a theme in these reviews about unethical dental practices, pressure for dentists to hit average daily production quotas (that can compromise their work and options given to patients) and the efficacy of the "We Believe" mantras, The "We Believes" that sit at the core of this business are a complete sham. Upper management (in Irvine) and the majority of the RPs (Regionsl Partners) are truly incompetent. They are not open to learning anything new and, in fact, will brand you a troublemaker should you question process or make on-going suggestions to improve efficiencies. There ARE some wonderful, knowledgeable and highly qualified RPs at PDS but for the most part they are over paid with overblown egos born out of the PDS cult kool-aid, led and championed by the CEO. If s company wants to base its mission on religious beliefs that's certainly their choice. That needs to be at the forefront of their public image however. Until you actually step foot into PDS it's more than unclear that religion drives this company. And it's more than surprising to start working there only to find out that this is a driving factor for their business. The dichotomy here- which makes it all the more contradictory - is that their day to day actions and processes (at every level) are so far from being good and honest it's a wonder they even feel justified bringing religious beliefs into the mix at any point in time. I've seen exceptional dentists just get run off because they're not permitted to do their best work. They aren't really encouraged to forge patient relationships because the pressure to constantly upsell doesn't make for a solid foundation of trust (Doctor - patient / Doctor - leadership.) and trust should be at the core of any good relationship. If you have any real business sense, ethics, sound judgement, creative ideas, the ability to develop long term plans with methods of measuring ROI, an inherent interest in your community, the intention of providing quality care to patients and a general make-up that is genuine (to your core) then do yourself a rather large favor and don't even step a toe in these waters. You have options. Don't sell your soul to work here at any level, just to have a job. You will be treated unjustly, without respect and it will take you a good amount of time to actually remember who you are, on the other side of it.

Explore other reviews about PDS Health

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

management, technology, benefits, opportunity, compensation

Cons

work life balance, stress, dependent on where you work

avatar
PDS Health Response
2mo
Thank you for sharing your experience. We’re glad you value the leadership, technology, and opportunities available. At PDS Health, we are committed to supporting our team members while continuously improving balance and consistency across our supported offices. We appreciate your feedback.
5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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