Think Twice - Flight Nurse PHI Air Medical Employee Review

1.0
17 May 2018
Recommend
CEO approval
Business outlook

Pros

You'll get to work more hours than you ever have before

Cons

You're REQUIRED to work more hours than you ever have before. Lack of transparency in benefits. Example: Advertised over and over that PHI will match a 3% contribution to 401k. That's great, until you find out that if you leave before 5 years of employment you are not eligible to receive your company's matched amount. Management from top to bottom is poor. Communication between the managers of business, clinical, mechanical and aviation is fragmented and almost non-existent. Those who work in management do not have any background in business, finance, or any relevant field. Instead, most are former flight paramedics , nurses or communications dispatchers. I wouldn't trust anyone in management to run my dog around the block, much less run an air medical company. The schedule changed in September of 2017. Medical crews now work three 24 hour shifts with a period of 24 hours off in between each shift. (72 hour work weeks!) Overtime no longer exists, but if you work more than your scheduled shifts you submit bonus vouchers. After those 5 days, (usually away from home and family, especially if working at remote bases) they are eligible for 4 days off. There is no incentive given by PHI, monetary or otherwise, to work at a remote base. This schedule is so draining, I'm not surprised PHI is hemorrhaging experienced medical crews faster than even our illustrious and all-knowing CEO, Dave Motzkin anticipated. Despite company wide frustration and extremely high turnover and resignations, he has made it clear that the schedule WILL NOT CHANGE. Since every base is only staffed by 3 nurses and 3 paramedics, getting time off approved is difficult. Management wants time off requests 4 months in advance. Since many employees at PHI are not psychic and do not possess a crystal ball, this is challenging for some. Base managers are knowledgeable and supportive of staff, but are not given any authority or allowed to make any autonomous decisions. Instead they are dumped on by upper management and used as a scapegoat for all of the problems caused by ineffective and impotent upper management. If you're a nurse and looking to be promoted into management in PHI, be aware it will be a paycut....therefore a majority of management is actually former paramedics. If you want to fly just for the sake of saying you flew, this is a good option because PHI does take safety very seriously, but be aware that this overall is a poor career move and you will sacrifice many things to do it, especially in your personal life. I recommend having a serious conversation with a current employee before you sign on.

Explore other reviews about PHI Air Medical

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Lucrative sign-on bonus, plentiful OT. Progressive protocols, involved medical direction. Safety culture is second to none. Well structured new-hire academy and fantastic instructors. Travel positions give amazing opportunity for travel and long stretches of time off. Good work/life balance. Supportive management.

Cons

As is the case industry-wide, Paramedic pay and disparity with nurses needs to be addressed.

1.0
18 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Hmmm??? I have none after 4 years of employment there. Oh wait, Wade Cook. The one pro is that individual doing his best in a company full of crazy!

Cons

So many things. Worst per diem rate in the industry, a whopping $30 a day in 2025. What a joke. Oh wait, they do send you hard, stale, Christmas and July 4th jar with 10 candy pieces in it for the base. Only company requiring the PVT, which is the biggest joke of safety there is. An OCC that doesn’t even know when aircraft are flying. Helicopters that should be condemned. No technological advancements, threw away all the ads-b interfaces with the transponders so had to get sentry’s for each aircraft. Management that doesn’t care about people. Literally, from the top of Q Investments, which is sad because he was a West Pointer and being military as well, evident he missed the classes on Be Know Do Leadership. And the lack of transparency and integrity is soooo lacking. Literally the last week we were informed that the severance package we had been promised for 4 months came with a stipulation that 100% meant it wasn’t going to be offered and then showed how much they truly didn’t care about the people that work there when called out on it.

7
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PHI Air Medical Response
6mo
Thank you for sharing your feedback. We value the perspectives of all current and former employees. While we do not comment on individual experiences publicly, we are committed to continuous improvement and a respectful workplace. If you would like to share additional concerns with our leadership team, please contact us at feedback@phiairmedical.com.
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