Pros
Great team, full of knowledge and a drive to constantly improve. Everyone is very understanding and willing to help each other. Very well organised and structured. I've worked in some agencies where you're constantly working over capacity and the leadership is more sales focused than service focused, but that's definitely not the case here. Built from the ground up to ensure clients get what they pay for and staff are able to deliver consistently good results. Pay is good, and I've already received multiple pay rises without having to ask or bargain. If you get good results and prove your worth you'll be rewarded. They even gave a pay rise in line with inflation this year which I've never had in any other job.
Cons
Some people might see it as a con that it's 100% work from home, even outside of lockdown conditions. Personally, I find it gives me a lot more time and flexibility, plus not having to commute is a big positive. But I know some people prefer working in an office.