Much need for improvement - Anonymous employee PSA Airlines Employee Review

2.0
17 July 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flight benefits are great, you have the same priority as an American Airlines employee on standby travel. The other review is incorrect. Bases are all in affordable places to live; Knoxville, Charlotte, Dayton, and Cincinnati. Crew hotels and the commuter clause is a big help for commuters.

Cons

So many to list. Pay is the lowest in the industry even with bonuses. Pay is constantly being messed up and the way you track it is so convoluted and in so many places, they take advantage of it. They advertise a 6-7 year flow to American that makes no sense at the current rate of 5 a month. Also advertised is the ability to have a flexible schedule. This is only if you've been at the airline for at least a year and a half. Schedules are built inefficiently, and as a result you will spend a lot of time on the road and be compensated little for it.

Explore other reviews about PSA Airlines

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

great crews and experiences with them.

Cons

awful pay, no way to speak directly to management

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PSA Airlines Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you had positive experiences with your crew and the connections you built during your time at PSA. We also appreciate your candid feedback regarding pay and communication with leadership. We are continually evaluating ways to enhance both our compensation and employee engagement, including creating more opportunities for open dialogue with leadership. We wish you all the best in your future endeavors.
4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Incredible work-life balance. The team is incredibly collaborative and there to help out. There are plenty of opportunities to take ownership and step in where you would like to make decisions backed by data. Everyone understands life outside of work is real and is not just accommodating to it but encouraging prioritizing that. 2. The autonomy given to employees to do their job as they see fit is incredible. 3. Travel benefits. I went to London last weekend to watch a soccer game for the cost of taxes.

Cons

1. Corporate red tape. For being under the American Airlines umbrella, I would've assumed we would be more established. It feels like a startup in some ways with the red tape and scissors being held by American. This just slows things down. 2. Vacation days lag behind the market. Other companies have 4-5 weeks or unlimited PTO. For a company that runs on business travel and vacations, I would've thought that the emphasis on the need to vacation would be higher as you get 10 days to start + 2 jetaway days (floating holidays) + 4 days of personal time (meant for appts and sick days). 3. Salary expectations not met. However the room for growth within the company counters this.

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PSA Airlines Response
1mo
Thank you for your feedback. We’re glad to hear you’re excited about the growth and opportunities at PSA. We recognize the challenges that come with evolving systems and processes, and we’re committed to continuous improvement to better support our team.
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