Product support specialist - Product Support Specialist PTx Trimble Employee Review

It is a good company

Not many cons, good company

Paychecks still come, unlimited PTO

Everything. There is literally end to end incompetence across every side of business, support, engineering, product, ops, etc. The business has zero clue what they are doing. They are shoving larges amount of money into projects that customers don't want while simultaneously killing ones they do. The leadership on the engineering side felt no pain from the re-orgs a year ago and have somehow just got worse because while their job titles might have changed so now they just fight for relevancy. Every single process is broken, drawn out, problematic, and filled with zero-trust policies. The result is a workplace that makes it almost impossible to work, yet the expectations of employees has risen. There are lots of people who are trying to seem important because in reality they add zero value. They provide "value" by putting up roadblocks that only they can remove. You get stuck in a system that wants you to move 100mph but you can only move 5mph. You watch competitors, cheaper systems, new businesses, and your friends who leave for far better jobs pass you by. We are basically watching the Titanic sink slowly and a few people are fighting each other for a life boat. I think there could be a book worth of content for how poor AGCO has ran this business and even then it wouldn't be visceral enough to describe the state of things.