Unfortunately, likely to fail - Anonymous employee Pacaso Employee Review

2.0
5 June 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Other than remote work, nothing is coming to mind.

Cons

No 401k match, expensive health care premiums, extremely siloed teams. To expand further, the recent negative reviews are accurate. The revenue team is now very small and most have worked together at other companies. This has led to a ton of favoritism and keeping the wrong people in the wrong roles. Acquisitions is down to just two people. The working relationship between sales and acquisitions is nonexistent with both teams regularly pointing fingers for what is wrong. Several top executives have left or been forced out and the team “pivots” each month trying to solve the issues. The “macro environment” is regularly blamed, but these issues start with leadership.

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Pacaso Response
2y
Thank you for taking the time to leave a review. I am sorry to hear you've had a negative experience at Pacaso, but I very much appreciate your feedback and take it seriously. Noted on your concerns raised regarding the lack of a 401k match, and healthcare premiums. We've improved our benefits packages every year and will continue to do so. Regarding your comments regarding siloed teams and cross functional collaboration, rowing together is a core value at Pacaso so I encourage you to reach out directly to your manager or the people team so we can learn more about where some of these perceived blockers are so that we can address them. Thank you again for taking the time to leave this review. Austin, Co-Founder and CEO.

Explore other reviews about Pacaso

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

I LOVE Pacaso! I've sold for a few companies before landing at Pacaso, and this is the first one where I don't have to mentally translate the pitch into something I believe. The product solves a real problem, customers feel it the moment they understand it, and that makes everything about the job easier. What stands out most is how much the company invests in us. Sales leadership is in the trenches — coaching, removing roadblocks, actually listening when reps flag what's working and what isn't. Enablement is thoughtful, not just a slide deck dumped on you in week one. And the broader org (marketing, ops, product) shows up like teammates, not gatekeepers. That kind of cross-functional buy-in is rare, and it makes the difference between grinding and actually building a book. The culture is the other thing I'd call out. People here care — about the customer, about each other, about doing the work the right way. Values come up in real conversations, not just at all-hands. There's competition on the team in the best way: everyone's pushing, but everyone's also rooting for each other to win. And the mission matters. We're redefining a category that's been stuck for decades, and customers can tell we're doing it for the right reasons. That changes the conversation. You're not pushing — you're helping people get to something they actually want. It's not without its hard days. Real estate is real estate, and a growing company means you're building the plane in the air more often than not. But I'm genuinely grateful to be here, working with people I respect, on something that feels bigger than just hitting a number.

Cons

It's a fast-moving company, which means priorities can shift and processes are still being built in real time. If you need a fully paved road and predictable rhythms, this probably isn't the season for you. If you're energized by helping build the playbook while you're running it, you'll thrive!!

5.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are the biggest standout. Smart, low-ego teammates who care about getting it right and lift each other up across functions. Leadership is strong and accessible, with a clear strategic point of view and a willingness to invest in their teams. The pace is fast and the work is meaningful. You get real cross-functional exposure and your work has a visible impact on the owner experience and the business. If you want to be challenged and you like building alongside great people, it is a great place to be.

Cons

As with any high-growth company, processes and systems are still evolving. Some workflows and tools are maturing in real time, which means you have to be comfortable building the plane while flying it. There is also ambiguity that comes with a fast-changing environment, and priorities can shift as the company scales. None of this is a dealbreaker, but it helps to come in with a builder mindset and a tolerance for change.

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