The only people's opinions, or ideas, that matter are Sr. Management - Anonymous employee Pacific Life Employee Review

2.0
17 Dec 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The one thing this company has going for it is the outstanding benefits package they offer (Medical, Dental, elective vacation, 401k, etc.), however, don't confuse benefits with salary.

Cons

PL claims to have an "open door" policy, meaning you can approach management for anything (workflow ideas, concerns, etc.), however, this is STRONGLY discouraged! The moment you speak up about something you'll end up with a target on your back. I was with this company for many many years and watched the corporate cultural spiral into a very negative environment. They put extremely closed-minded individuals into leadership rolls, move them into a product they know absolutely nothing about, and then wonder where things went wrong. However, have no worries...it's ALWAYS the non-management people that are to blame. Management does not, and will not, take ANY accountability. They will flat out LIE. It got to the point I would have to document all conversations so that when my manager would deny saying something I could go back to the documentation to cover my a**. He would still deny it...even when multiple team members confirmed hearing, or being told, the exact same thing. Of course, there are some good departments within the company, however, they are becoming fewer and farther in between. I have read many of the reviews on this site and would have to say I agree with so much of what many have posted. One area of the company, in particular, runs their division like the town of Stepford. I found it to be the craziest thing I've ever seen. There were days where my co-workers and I would look at each other in total disbelief to the things we would see and hear. HR is absolutely no help. They pretend to conduct an investigation and then nothing is ever done...EVER! In the end, you end up feeling like HR is there to help build a case against you, not to help you find some sort of resolution. The only way you will advance in this company is to join the "Stepford" team, seriously.

Explore other reviews about Pacific Life

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

What I'm most grateful for is my team and the culture. Pacific Life is full of supportive, knowledgeable, encouraging, and just genuinely great people. I feel challenged, appreciated, and lucky to be a part of this culture.

Cons

In-person requirement of four days a week is not consistent. There is lots of flexibility with that, though.

3.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and great team members!

Cons

The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

6
avatar
Pacific Life Response
2w
Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
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