No such thing as Open Door Policy - Anonymous employee Pacific Life Employee Review

1.0
15 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Location is awesome. Great for working parents. Nice 401k. Awesome community outreach program and matching gift donations to non-profit. Convenient on site cafeteria... not the best tasting food, but convenient.

Cons

No management accountability. Very high school. Your advancement is dependent on popularity and not skills or abilities. Management prefers looks over technical skills. YES, LOOKS! I have personally been a victim of sexual harassment by a manager and he is still here...being inappropriate. HR is a joke. A bunch of hens acting like they are here for you and take your concerns very seriously. All the while, they are reporting everything back to the manager and together start building a case against you. Company supposedly has a strict "no retaliation" policy. But from personal experience that is not the case. You are an instant target once you knock on their "open door". Come review time, everyone is asked to comment on you and you are never asked to comment on others or management.

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Pacific Life Response
10y
Thank you for your feedback. Pacific Life prides itself on recognizing and promoting talent within the company based on merit and performance. The company also strictly prohibits sexual harassment and retaliation. It is important that we better understand your concerns so we can take appropriate action. If you are uncomfortable discussing this with your Human Resources Business Partner, please contact Employee Relations. You can also report your concerns to senior management in your organization who will engage the appropriate resources to address them, or you may contact Corporate Compliance. The company takes these matters very seriously so please be sure to engage an internal resource so we can review and address them.

Explore other reviews about Pacific Life

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

What I'm most grateful for is my team and the culture. Pacific Life is full of supportive, knowledgeable, encouraging, and just genuinely great people. I feel challenged, appreciated, and lucky to be a part of this culture.

Cons

In-person requirement of four days a week is not consistent. There is lots of flexibility with that, though.

3.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and great team members!

Cons

The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

6
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Pacific Life Response
2w
Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
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