Terrible. But used to be awesome:( - Baker Panera Bread Employee Review

1.0
17 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Free meal per shift Work at your own pace and mostly by yourself in your own corner (an introvert utopia) Tips from customers shared by whole team including the baker Pay can go up pretty quickly and plus tips you can make a decent amount if you play by your manager’s rules You can get leftover product to take home easily and constantly after they’re closed for the day Decent benefits as far as I can tell. Even started offering pet health insurance recently.

Cons

Horrific management with sketchy business practices Better watch your workday hours because they might just disappear to make your bosses labour quota look good The only thing the HR is good for is facilitating retaliation, just forget about it No support from management, only constant scolding and gaslighting, especially if you’re a slow baker. But no suggestions or additional training to help you get faster (because that also costs labour). Company is “experimenting” to test even more ways to trim labour and costs of operation to maximize profit, while you work with broken, hazardous equipment which still doesn’t count as an excuse for being slower. Here’s a challenge: bake your bake with no proofer in the same amount of time as normally expected with an industrial proofer. How? I’ll never tell. Big time Nepotism Town, USA Just don’t do it. Unless you’re so desperate that you’re willing to put up with abuse and fight your own way through your bake just to make your bills then I completely understand. I sure am desperate. To be fair it’s worth mentioning that this is my experience from my market. But overall it’s a mixed bag depending on where you land your baker position. But one thing to keep in mind: company as a whole is still moving towards automating and simplifying their whole structure, so they’re already aggressively trimming off jobs left and right.

Explore other reviews about Panera Bread

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

very flexible and accomodating to my school schedule

Cons

was very unorgaized at times which made things difficult

3.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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