Small, New Property Management Company - needs a lot of growth - Anonymous employee Pantzer Employee Review

3.0
26 Aug 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Invest in the property Consistent with residents Helpful when needing assistance with tasks IT is quick and friendly despite it being a small team New properties coming down the pipeline Adaptable to your schedule

Cons

Training is very limited Celebrating success is inconsistent Policy changes are constant No room for growth at the moment No culture in workplace or company Loss of focus towards the front line team/onsite/maintenance/vendors Not a lot of interaction with upper management No clear, defined guidelines of team member/upper management roles Decision making is top down-onsite team/front line/maintenance/management is not part of making decisions Little to no feeling of empowerment from front line, onsite team, maintenance to management side

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Pantzer Response
4y
Thank you for your feedback. We believe it is important to have insight into how all our team members perceive our culture and work environment. Your comments show us that perhaps we need to do a better job in communicating our objectives to the property team. These objectives include establishing real, workable resources that allow our on-site teams to maximize their skills and be the best at what they do. One way we do this is by understanding best practices and sharing them across the board so that we establish measures and standards that help us achieve real results. Please know that this is not meant to disempower but rather better support the on-site staff so everyone can concentrate on strengthening the level of management at their property using their individual experience and expertise. We’re sorry if that was not made clear and we encourage you to reach out to your regional property manager to discuss your concerns, our company’s direction, and opportunities for training and growth. We also have a training department that would be happy to receive feedback on areas we can concentrate on as we move forward. Again, we value your comments and appreciate that you took the time to share them.

Explore other reviews about Pantzer

5.0
23 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful staff, great work environment, organized management, work load is well spread and not overwhelming. Well managed properties.

Cons

-needs to do better at implementing AI for redundant simple tasks like leaving voicemails/certain emails and calls/recurring resident requests -have to be there even if there’s no tours and all the work can be done on the computer and phone -no additional employee development/trainings provided to grow skills

4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team culture that genuinely supports each other. The work itself is varied and interesting, which keeps things engaging. Management is approachable and there's a real sense of collaboration across the team. Good opportunity to build skills in property management quickly.

Cons

Fast-paced environment can feel overwhelming at times, but it's manageable once you find your rhythm.

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