Great culture, but still corporate - Customer Sales Associate Paper Source Employee Review

4.0
13 July 2024
Recommend
CEO approval
Business outlook

Pros

Working in the bright and upbeat environment of Paper Source is great, and it is difficult not to find something new that makes you smile everyday. Downtimes are often filled with crafting, whether that be for store signage, new displays, or gift wraps. If you like being creative and helping others find what they're looking for, and are extraverted enough to make small talk with customers and coworkers, you'll enjoy it.

Cons

Benefits and pay are not awesome, though the employee discount is probably worth it especially if you love Barnes&Noble/books/craft supplies. Very few opportunities for promotions and raises, and once you get the gist of the job down there isn't much to learn. At the end of the day, it's still retail -- rude customers, constant standing and cleaning, oftentimes it gets boring especially in between holidays. This job can turn into cold sales really fast, or you risk losing hours, thanks to B&N, and customers are constantly complaining about price jumps.

Explore other reviews about Paper Source

5.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful discount and great coworkers and managers! I worked there for a short amount of time before accepting a corporate role.

Cons

Nothing I can think of, managers were great!

3.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers were nice to me.

Cons

Managers didn't really care about you. I was asked to throw away trash all the time while other employees didn't have to for whatever reason. Also they make you do inventory once a year after the store is closed and can't leave until like 3am.

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