A good culture gone toxic - Anonymous employee Papercup.AI Employee Review

1.0
3 July 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people, but most of them left the company (no surprise).

Cons

The culture at Papercup may not be suitable for those who value open communication and fairness, as there is a tendency towards internal politics and blame-shifting. While every startup has its growing pains, the level of disorganisation at Papercup makes it difficult for employees and freelancers to work efficiently or develop professionally. The company environment appears highly political, “cliquey” as another reviewer described. Senior leadership holds most of the power and lacks transparency in their communication. Concerns from employees often seem to be dismissed, especially when they involve HR issues. I have observed instances where employees felt mistreated or humiliated in public. There is a pervasive culture of intimidation and exclusion, where negative behaviour from certain team members is overlooked, making it difficult for other employees to feel safe and supported. Papercup prioritises securing Series B funding over its employees' well-being or professional growth. This approach can create a challenging and toxic work environment.

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Papercup.AI Response
1y
Thank you for taking the time to write this review. While it is disappointing to hear about your experience, we value your feedback and will be taking it on board - genuinely. We take employee psychological safety and development very seriously but it sounds like we may not have met your expectations and for that, we are sorry. We do not condone political behaviour and work hard to intervene when made aware, but we realise the information does not always get surfaced to the right people due to the nature of the issue. We will keep working on this and continue to encourage folks to flag anything that doesn't feel right. If you would like to discuss this further I would really like to hear more about where we went wrong and how we can improve. I absolutely hear your comments on people management and we will seek to improve internal training and scrutiny during the interview process. You can reach me at kaylee@papercup.com. Best, Kaylee, People and Talent

Explore other reviews about Papercup.AI

5.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

A great way to enter the world of AI and connect with peers who share the same passion for video editing. Flexible working hours. A supportive and caring team of Project Managers and Account Managers.

Cons

Not always stable in terms of workflow.

5.0
20 May 2025
Recommend
CEO approval
Business outlook

Pros

Perfect pay, Great staff and the work is wonderful.

Cons

No cons. This company has always paid on time.

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