Pros
Earlier effusive reviews do not paint an accurate picture. Pros: - Beautiful offices with a canteen stocked with snacks and beer - Smart coworkers - Good comp and casual work environment - Generally positive impression from people outside the company, usually get a smile of recognition when you mention where you work
Cons
The normal cons for a company going through adolescence: - friction from lack of documentation and processes - no training for new hires "sink or swim" mentality - scattered strategic direction - nurturing of pet projects and playing of favorites - lack of career planning or skill development Cons specific to Paperless Post: - unhappy employees - brain drain - uninspiring, inexperienced management - norm of communicating by Slack so people tend to avoid direct convos - skews younger so social capital is very important to get things done and be recognized - vehement aversion to feedback or dissenting opinions - "blind eye" to insidious and corrosive cultural norms or addressing bad apples - The company prioritizes Brand and the whims of the CEO exclusivity over growth and profitability - Poor human capital management: dwindeling retention, and in the last few months they've let a number of people go with no warning or remediation plan