Pros
Friendly people on the salesfloor.
Cons
Working on the sales floor has been a frustrating and demotivating experience due to ongoing issues with leadership and structure. Micromanagement is a constant problem. Instead of allowing sales staff to actually sell and manage their own pipeline, there is excessive monitoring of daily activity and constant second-guessing of decisions. This creates pressure, slows performance, and makes it difficult to build confidence or autonomy in the role. There also appears to be poor judgment when it comes to promotions into team lead and director-level roles. In several cases, individuals seem to be placed into senior positions without the necessary experience or capability to effectively support a high-pressure sales environment. This has had a noticeable negative impact on morale and consistency across the team. There are also ongoing workplace concerns and rumours circulating among staff regarding sexual inappropriate behaviour at senior levels and obvious use of substances. On top of this, the compensation structure is disappointing. The base salary is low and the commission scheme is poorly designed.