Great on the outside but awful on the inside - Support Technician Partner Retail Services Employee Review

There are two halves to the how the store is run. Samsung are at the forefront of the store, the devices, services and repairs, and the latest product launches with decent training going to Samsung HQ, all paid for. Partner Retail Services, manage the people, us, to the ground. They will push you out to be quickly replaced, they will use petty excuses to do an investigation on small things. The store ran better when in partnership with Dixons Carphone...