Pros
It's a job. Occasionally they buy some really cheap pizza for the office.
Cons
The systems don't match the processes they have (which are constantly changing and sometimes don't work.) They don't offer any real training, but will plunk you in an office with one of a few random employees who kinda-sorta go over the information with you. In general if you are a pretty girl you will get more attention from the guys in management. Merchandising Department has one of those typical sad, mean and just plain terrible office manager lady types with a nasty attitude. She literally mocked and commented on the eating habits of employees who no longer worked for her. After having experienced her awful management it became clear why no one would stay in the Merch department. She would talk around the employees, avoid eye contact , demean and attack for simple mistakes, use intimidation tactics to try and control her staff. They prefer young inexperienced girls so they can take advantage of them. They kept one girl on as a temp for almost a year making $12 an hour as an OM. When they finally hired her (after three other people quit) they raised her pay to 15 hourly (Neither of which is actually a living wage, this is California) So if you are a young lady with not a lot of experience and live at home or with a few roommates this wage might work for you. No Christmas holiday parties. They do a "bake-off" and get the employees to cook each other food for the party held during office hours, in the office. Their holiday gift is purchasing a bunch of gift cards (Jiffy Lube, Target Safeway etc...) and making the employees perform silly games to win them. Expensive medical insurance that doesn't cover much. After utilizing mine I received numerous bills showing insurance only covered fractions of the bill and there is a 30 dollar copay for each visit. Middle of nowhere location in Pleasanton, CA surrounded by pretty much the worst places to eat you can think of.