The lowest ratings on Glassdoor are accurate - Anonymous employee Patchwork Health Employee Review

1.0
4 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Despite the reactive and unhealthy environment, there are individuals of exceptional character within this company. Their inherent friendliness, care, and support have fostered a collective effort to establish pockets of psychological safety. My continued employment is due to the non-leadership team members.

Cons

A culture of fear, stemming from leadership actions, aims to silence internal voices and perspectives. Recent terminations, including a recent questionable instance, and dishonest client communications suggest a systemic failure in integrity and accountability. The resulting rise in employee departures and job-seeking is a direct consequence of this environment. For Glassdoor readers: The company's reliance on the 'cultural fit' narrative, as evidenced in their responses, appears to be a calculated attempt to discredit employee feedback. A 'hire and fire' strategy has been observed throughout my tenure.

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Patchwork Health Response
1y
Hi There Thank you for taking the time to share your feedback. We’re grateful that you took the time to share your thoughts about your time with us and we’re really disappointed to hear that your experience at Patchwork so far isn’t matching your expectations. We are always looking to evolve, and employee engagement and wellbeing remains of vital importance to us. We feel this has been conducive to creating an environment that promotes continuous conversation, feedback and innovation, but understand not everyone may feel this way. We care about the voices and perspectives of all our employees and want every member of the team to enjoy coming to work and to feel supported, valued and heard. We would value an opportunity to understand your experience with us a bit better to ensure we can take any learnings on board and improve your workplace experience. Feel free to reach out to the People Team internally and we can arrange a chat to ensure the concerns you’ve raised are directly addressed as quickly as possible.

Explore other reviews about Patchwork Health

1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Support team and manager are very friendly and supportive.

Cons

Customers and employees are not a priority for the company, only profit. Senior management have massive egos and love to show you smart they are rather than actually listening to staff and considering feedback provided. They have no interest in what staff have to say. Work given was always way above capacity, which meant always working over just to stay afloat with expectations.

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary for the role

Cons

Chaotic product with little vision

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Patchwork Health Response
1w
Hi there, Thank you for taking the time to leave a review and share your experience. We're sorry to hear that your time at Patchwork did not meet your expectations, particularly in relation to product direction and your overall outlook on the business. We recognise that colleagues can have different experiences and perspectives, and we appreciate all feedback as an opportunity to reflect and improve. If you would be open to discussing your experience in more detail, we'd encourage you to reach out to our People Team directly. We would welcome the opportunity to better understand your feedback and any frustrations you may have encountered. We wish you all the best for the future.
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