Pros
nothing, everything was horrible. wanted to say starting pay 3k is decent, but having to deal with the management's bullsh*t..... i think they honestly should pay everyone 10k at least.
Cons
the training is ridiculous, they just make you memorise a script WORD FOR WORD, one wrong word and they will penalise you. go for assessment after assessment to regurgitate the rubbish script again and again and again. worse than studying for o'levels. management is horrible, they use cctv to watch you. i was given a warning for talking to my colleague for less than 10mins?? insane. they expect you to face your computer and do calls every single minute - "do not turn or drag your chair over to talk to your colleague unnecessarily, dont interrupt them doing callings." bc of covid must stagger lunch timings, so we have to book our lunch slot in advance every day. management sent some super passive aggressive message to everyone - "Once You book your timing you can’t go or never go is ownself to blame and need to go later after 2.30 due to any reason then cannot complain like you work 8am shift why need wait till 3-4pm den can eat." some other examples of messages from management, evidence that they are insane lol: "regards to promotion, increment, bonus or lesser.you have to ask yourself did you do your job well. Do not blame company, you only have yourself to be blame." "We are all working adult, dont need us to remind you why are you here today for? Got money dont want earn, then blame yourself for not putting in all of your effort. Dont blame/complain here & there when you know the problem lies on you. So ladies, numbers!!" FYI - the PR application process in Singapore is entirely via ICA, even the application form you can only submit online on the ICA website. so all that these scam "immigration companies" do is tell you what documents you need and in the end you still need to submit it yourself online. and they still can charge so high for a rubbish service. dont fall for it!