Steadily going downhill - Anonymous employee Pax8 Employee Review

2.0
9 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some truly intelligent and kind people working at Pax8. You can work remotely. The work/life balance is generally good in P&E for a lot of teams.

Cons

Since mid-2023, the humanity within Pax8 has taken a backseat to profitability and productivity. While employees are frequently told that the company is "people first," the once-great culture is rapidly deteriorating. With the company's emphasis on fostering a "high-performance culture," the satisfaction of tenured employees has plummeted. Additionally, Pax8 appears to consistently underpay employees across various disciplines.

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Pax8 Response
1y
Thank you for writing a review. While we always appreciate hearing we're getting it right in terms of supporting remote working and work-life balance I am sad to hear you believe we are losing our humanity as an organisation. All cultures have to evolve to stay relevant and reflect the ebb and flow of new members joining them. We remain committed to our people first culture and while we have deliberately refocused this to be about Healthy High Performance we believe in the mutual, long term benefits of being part of a winning team for every Pax8er and the broader organisaion. We are proud how many people decide to join Pax8 on the strength of our culture. With our recent growth and focus on becoming a product led technology business we have recently redefined our purpose internally which is focused on the power of technology to make the dreams of billions of small business owners come to life. This is the connective tissue that inspires Pax8ers. Finally, on pay, it is worth knowing that Pax8 evaluates total compensation - comprising of salary, bonus, benefits and equity - vs the markets it operates in and adjusts this annually to remain competitive. Every salaried employee gets a pay review each year, globally.

Explore other reviews about Pax8

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

Cons

I really don't have any cons!

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Pax8 Response
1mo
Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
2.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong individual contributors who are partner-centric. New office is nice for hybrid work.

Cons

What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

1
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Pax8 Response
4d
Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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