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Thank you for taking the time to share your feedback about your experience at PayFacto. It’s important for us to continue improving every day. We take every piece of feedback we receive seriously!
While we feel good about our company’s culture and our core values, we know that everything is going fast. We are a high-growth company, so it’s true that there are times when it gets pretty busy and the pressure and stress may be high.
That’s why we've made sure that throughout different communication channels like your weekly 1:1’s with your manager and our anonymous feedback tool, Officevibe, you have the possibility of reaching out to us anytime to let us know when it's too intense and when we need to find solutions together.
We also have a few initiatives to help with work-life balance, whether it’s through a flexible schedule, remote work, no meeting Fridays, or access to different services like Dialogue.
I think you will agree that managers at PayFacto are good listeners and have been responsive to their employees when things become challenging and help is needed.
One of our core values is Care and we demonstrate the importance of this core value every day, in everything we do.
I welcome any additional feedback from you. Please don’t hesitate to contact me anytime directly through Teams, or anonymously via your feedback chat in Officevibe.