Not a great company to work for - Technical Account Manager PayIt Employee Review

1.0
19 Jan 2024
Recommend
CEO approval
Business outlook

Pros

They have a good benefits package

Cons

I will start with this, the way they use Slack at this company is very unhealthy. It creates a bad day-to-day work experience that I found to be somewhat abusive toward the employees. I had brought up complaints about it a couple times but they get dismissed as the ‘company culture’. There is no training but there are very high expectations on what you should be able to accomplish. Based on what they expect from you, they do not pay enough. Management does not talk with you about your career. I went well over a year before I put in my notice without anyone from leadership talking to me about my career and performance. And it’s not like there were not opportunities. I had 1:1 meeting every week with my manager. I also had 1:1 meetings on the calendar every week with my director but he would cancel that meeting every week about 5 minutes before it was supposed to start. Lastly, people don’t quit companies, they quit managers. I watched my director hire a friend of his from a previous job and that friend then got 2 promotions within about a six month window of time with second one being a manager position. Smart guy, horrible manager. It took me 2 months under his management before I put in my resignation. And of course, they chose not to honor my notice and we parted ways immediately. I think that speaks volumes about the company and its leadership. Unprofessional and they do not actually care about their people!

Explore other reviews about PayIt

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Best culture and team I've experienced in my career Client-first approach Mission driven for govtech service AI adoption is strong and encouraged at all levels Strong work-life balance

Cons

Comp and polish are a step below at NYC or Silicon Valley Young company vibes, so not an embedded culture of promotions or advancement

3.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

The people were incredible. Funniest and funnest group I have worked with. Perks were great. Office was nice. Pay was great at first. "Pay" is in the name after all.

Cons

Toxic leadership with no accountability. My manager said he "was protected" because of seniority and forced my co-worked off the team, someone with whom I worked closely. I did the work of two people after they fired this associate and I was rewarded with a 3% raise in the next annual. I asked for 12%, citing concrete examples of the way I picked up initiatives while maintaining a huge suite of responsibilities. They also fired an offshore team of about 7 folks and I was tasked with their project(s) as well. I excelled. No one could contest I did not perform. They denied my request, saying it "wasn't in the budget." They then announced their acquisition of another company a few months later. It's sad more than anything. I would have loved to stay but after being burned again and again, and nothing being done about my manager who bullied his team, I left just shy of two years.

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