Awesome company to work for! - Benefits Coordinator Team Lead Paycom Employee Review

5.0
10 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Paycom is incredible! I started my professional career at Paycom 3 years ago. I was fresh out of college and new to the corporate world. Paycom truly is invested in seeing their employees grow to reach their personal and professional goals. They also take value in the culture that is created with a focus on teamwork. I’m proud to work at this company specifically in the HCM department. My entire Paycom career has been in HCM and it has been awesome. I started out as an admin and after 3 years was able to step into a leadership role in the Benefits Coordinator sub department. No other company would be able to do that! HCM is continuously looking at ways we can not only give our clients the best experience possible but also our employees.

Cons

Paycom is really fast paced and changes frequently. This could be seen as a con to some; however, I enjoy how everyday is never the same.

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Paycom Response
6y
We appreciate you sharing your experience! We're thrilled to see you have been able to accomplish so much, and we're excited for you to continue growing on our team for many years to come!

Explore other reviews about Paycom

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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