customer service - Customer Service Representative Paycom Employee Review

5.0
24 Nov 2021
Recommend
CEO approval
Business outlook

Pros

friendliness, less strict and flexibility

Cons

Mon to Sun work. is painful working on Sunday and saturdasy

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Paycom Response
4y
Thank you for the 5-star review and we're excited to hear you're enjoying your career at Paycom. Please keep providing feedback and ideas as we are dedicated to continuously improving the ways we support our clients and employees.

Explore other reviews about Paycom

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful campus, clean facilities, $4 lunches, supportive coworkers

Cons

Lack of remote/ hybrid flexibility, lack of clear promotion structure.

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Paycom Response
4w
We're proud to provide comprehensive amenities for our teams, and it's great to hear that your coworkers create a positive, collaborative environment. Thank you for taking the time to share.
2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Paycom offers very competitive starting pay for the Oklahoma City area. The medical benefit is only $1 for employee only coverage. They also offer something called the Zero Card for medical coverage as well for no cost. Highly recommend using the Zero Card if able to be used. The card can save a significant amount of money. Many of the immediate supervisors and peers you work with are professional. Overall the people are a pleasure to work with.

Cons

There are a lot of changes going on currently. As someone who prefers stability the last two years have been extremely challenging. The workload seems quite excessive as multiple departments have been consolidated. In the last two years I had leaders change about every three months for various reasons. Automation within the company has eliminated many positions this past year. Changes have been made to the medical plans so that several medications are no longer covered. This is extremely unfortunate especially because no one was notified until after open enrollment was completed. One medication for diabetes treatment and weight loss was cut, the company response essentially was "we have a gym, please use it. "

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