The Cult Continues to Degrade - Senior Software Developer Paycom Employee Review

1.0
8 Jan 2024
Recommend
CEO approval
Business outlook

Pros

If no one else will hire you because they require previous experience, you can work at Paycom to gain that experience and an appreciation of how a company should not be run. After 4 years, you will have 5 weeks of vacation, 2 weeks of sick time, and other paid time off such as bereavement, but you will be punished for taking this time. Any PTO is recorded as non-capitalized time, and is therefore not worth any development points which will bring down your monthly amount which prevents you from meeting your expected job requirements and might lead to you getting placed on a performance improvement plan and eventually fired.

Cons

Chad Richison, the CEO of Paycom at the time of writing this review (hopefully not by the time you read this) is a tyrannical dictator that fires people on a whim and makes decisions based on emotions rather than logical consideration. The most glaring offense is his surprise announcement in December 2022 that everyone must return to the office and stop working remotely. Most departments only had a few weeks to comply, but some technical roles such as software development were given half a year. When we arrived at the office, we found disorganization and chaos. That was a year ago, and even now no one gets any work done in the cube farm due to the distractions and general disappointment in Paycom. Productivity plummeted after forcing people back into the office, but Paycom leadership is incapable of admitting that they have ever made any mistakes, so they continue to blame and fire QA testers and product managers. There has been a recent announcement that leadership will be "cracking down on badge scans," although no one is quite sure what this will mean other than leadership wants people sitting at their desk in the office building because leadership is incapable of realizing that employees sitting at their desk are not necessarily working. There is currently a class action lawsuit against Paycom for cannibalization of earnings. The primary codebase is a monolithic pile of technical debt that causes any new developments to be riddled with bugs and unexpected behavior. The most rewarded programming style is to throw out as much code as possible and patch bugs later. This style is particularly encouraged at "code-a-thon," an annual voluntary weekend of working for trinkets and breadcrumbs. In the last several months, every software development team got shuffled around so no one is familiar with the parts of code they are now responsible for. We also have no time to figure it out as whoever got what we were once familiar with is constantly asking us how that piece works. The turnover rate is extremely high, and 99% of new hires are fresh college graduates. If you have worked a software development job before, please spare yourself this misery.

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Paycom Response
2y
We're disappointed to read your review. We trust being on campus unites our teams by providing an environment that ensures you and other employees are best equipped to succeed. We also encourage all team members to have open and honest conversations with management when they need support or guidance in order to improve the employee experience. We invite you to have a conversation with your HR Business Partner or contact HR leadership at hrmgmt@paycomonline.com to discuss further.

Explore other reviews about Paycom

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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