Gone down - Anonymous employee Paycom Employee Review

2.0
8 Dec 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits and some of the people are nice. The company itself is a good company. I wouldn't recommend working in the payroll department at all.

Cons

So much. Paycom is growing so fast which is awesome but at the same time they are putting extra work on their employees. Working in the payroll department is by far the hardest most stressful job ever. When you don't know the answer to something your TL is in meetings all day especially during our busiest time of the year. No one helps. Paycom should start treating their employees like they do their clients. When a client threatens to term Paycom bends over backwards to keep them. If an employee puts their 2 weeks in they don't try anything to keep them. Paycom is going to continue losing good employees if things don't change. Paycom should value their good employees a lot more than what they do. I used to love working here and that feeling is gone almost to zero.

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Paycom Response
10y
Your review was sent to members of our senior leadership team and will be addressed. As you’re aware, our employees are our most important asset and we do everything possible to ensure they have the training and leadership available to be successful. We believe that happy and motivated employees equates to high customer retention, which is why we place such an emphasis on our benefits, perks and engagement strategies. Based off employee feedback, we are assessing possible changes within your department. We encourage you to please visit with your supervisor and a member of our HR team to discuss any concerns you may have.

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Pros

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Cons

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2.0
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Pros

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Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

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