The company talks a great game of always put the client and each other first.
The company talks about not being like ADP, Paychex, etc... But it is largely talk. They promote "Employee Engagement" to their prospects, but they don't practice what they preach. It makes it hard to sell when you are supposed to march to that tune but your own company doesn't follow it.
Turnover is higher than average across the board, and client services, implementation and sales has suffered as a result. As people leave, pressure mounts on those still there, and they either burn out, or quit.
They pay sales at start, and in the major market where most deals take 3-6 months to start and bill, you are often waiting half a YEAR to get your commission check. Hard to stay motivated when you close deals and don't see any money for 6-8 months...
The work life balance is often poor. The general unspoken attitude is that you should be thankful to be there, and perhaps when the norm is to hire college interns from Cincinnati, that makes sense. Out in the remote sales offices where you typically hire people from the industry with experience, turnover is higher than 50% in many markets, nearly 100% in some. People that are rock stars at the industry giants, often fail at this company.
The majority of the folks on the development side have no Payroll or Industry experience. They have Paycor experience, which is not the same.
They tout winning the "Stevie Award" multiple times, but any "Award" that allows employees to vote for their own company, multiple times, at the specific and repeated email request of management, isn't an award that has any real meaning in my opinion.
It isn't a horrible company and there are good people there, but they are in many ways putting lipstick on a pig and selling it as a super model and it just isn't true. Give credit where credit is due, they are successful and have a good story to tell, but for the foreseeable future it isn't a great place to work.
They are very good at providing basic payroll, HR and Time services to small companies. Once you go up-market, things get dicey. There are a handful of people in sales that are successful, but they are mostly concentrated in the Mid-West where Paycor has had a major presence for 20+ years. In the emerging markets, it is a rough ride and more often than not the folks don't make it and they just keep churning and burning reps...
There are worse places to work. They do have some wonderful people, but as a company, a lot of it is broken. If you can hang in there long enough and make it to the point that they fix it, it could be a great opportunity. But don't give up a promising career at your current job based on the kool-aid that they feed you during the interview process. Do your homework.
