Good product, horrible support - Major Market Sales Executive Paycor Employee Review

2.0
17 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good product suite Decent Culture Good CEO

Cons

-Horrible training/support -Very disorganized org structure: if you have a question you'll probably go through 5+ people who hand you off to the next person (no one EVER seems to know the answer to certain questions) -AWFUL implementation team- as if it's not hard enough to close a deal, implementation team can screw up and you lose your commission (no fault of your own). Several reps have had good sales numbers only to lose them due to bad implementation work. -Very unrealistic quotas/goals: only about 20% of sales team in FL hits their yearly quota, less than 60% of FL team hits half their yearly quota. **(This is 100% factual for both FY22 &FY23 - if anyone tells you different then ask to see the sales report for FL)** -LOTS of cold outreach- they try to make this job sound more like a Biz Dev role; lots of partnerships, inbound leads, and a little cold outreach. While partnerships do play a part, the bulk of the job is cold calling/emailing/office drops/ etc. with almost ZERO qualified inbound lead flow (there are plenty of "leads" but less than ~5% are actually qualified). -CRO (Mueller) is awful; creates an extremely hostile environment wherever he is involved (conferences, zoom meetings, etc.). It is well established that he gets some type of satisfaction calling people out and embarrassing them. *IF APPLYING IN FL:* Company has a pretty good reputation in CA, Northeast, TX, and GA but are deeply struggling in FL. FL is an absolute revolving door and extremely hard to find success in (Jax is OK but South FL is a nightmare). Competitors (Paylocity, ADP, etc.) have tight grip on market and Paycor does little marketing/ Biz Dev in FL. Hard to find partnerships because they are either happy w/ their current partner or have been burned on a Paycor implementation in the past.

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Paycor Response
2y
Thank you for your feedback on your experience at Paycor. We're glad you valued our product suite, culture, and leadership. We take your concerns seriously. We're working to improve our training, support, and communication, and we're addressing the issues you raised with our implementation team. We're also reviewing our quota-setting practices and will use your insights to inform our efforts. We're sorry to hear about your experience with our CRO and will address this matter promptly. Your input is crucial in helping us improve. Thank you for sharing your perspective.

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5.0
2 July 2026
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CEO approval
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Pros

Remote-first company, flexible hours, very realistic/understanding that human beings work here, not automatons.

Cons

I have none. Honestly. Happiest I've been as an employee in any job I've ever had.

1.0
11 June 2026
Recommend
CEO approval
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Pros

Paycheck hits on time every two weeks.

Cons

I wanted to like working at Paycor. The product has potential and the pitch during the interview process sounded promising. But the reality of day-to-day life here is a far cry from what's advertised. Micromanagement is rampant. Leadership tracks every minute of your day — from login times to bathroom breaks — yet somehow trusts no one to make even the smallest decision independently. You're treated like a number, not a professional. There's zero autonomy, and any attempt to take initiative is quickly shut down. The leadership team is deeply out of touch. Many managers got their roles through tenure, not merit, and it shows. They struggle to answer basic questions about the industry, lean on buzzwords in meetings, and consistently make decisions that anyone with relevant experience would know to avoid. When things go wrong, blame rolls downhill fast. The culture is toxic and cliquey. If you're not in the right social circle, advancement is nearly impossible. Favoritism is blatant, feedback is rarely constructive, and the "open door policy" is a joke — speak up and you'll find yourself quietly pushed out. The work environment doesn't help either. High turnover means institutional knowledge constantly walks out the door. Morale is low, burnout is high, and HR seems more interested in protecting the company than the employees.

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