Depends on your tolerance for unprofessionalism - New Account Specialist Payentry Employee Review

1.0
10 May 2024
Recommend
CEO approval
Business outlook

Pros

Can start working remote after 3-6 months. After longer time with the company they will eventually pay for your health insurance. They pay for your lunch on Wednesdays.

Cons

Learning how to do the job could actually take 6 months. Very unorganized, no training procedures, unprofessional & disrespectful manager. Doesn’t live up to the expected company culture. Customers and sales reps don’t answer the phone which makes it difficult to set up their accounts.

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Payentry Response
2y
Thank you for your feedback. At CPS, Our training programs and schedules follow our SMART principle. SMART training means all training plans are Specific to the individual, Measured for progress, include Achievable metrics for fairness, Reported to both the employee and manager throughout training, and also are Time-based so milestones are met within the training period. This structure allows employees to learn the correct industry standards and also accounts for different learning and training styles. We hold high standards for our managers and our employees in regards to professionalism and we actively enforce a zero-tolerance policy for disrespectful conduct in the workplace. We are sorry that you were disappointed with the training plan and appreciate your honest feedback. We are very sorry that this role didn’t work out for you and wish you the best in your future roles.

Explore other reviews about Payentry

5.0
22 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company culture and remote work

Cons

Nothing beyond "having a job"

1.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote and a few of the people there are amazing

Cons

Micro management at its worst! Hire you for one thing and switch and bate! Expected to make sales less than a month in with no training at all or showing how processes are done and how their sales cycle works as well as leads which none are given! How can you expect someone less than 30 days to start making sales of 10k +?

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Payentry Response
2w
Thank you for your feedback. At Payentry, we strive to provide fair, achievable, and transparent procedures and work goals. Prospecting is an essential part of all organizations with sales departments. Our sales training program follows our SMART principle. SMART training means all training plans are Specific to the individual, Measured for progress, include Achievable metrics for fairness, Reported to both the employee and manager throughout training, and also are Time-based so milestones are met within the training period. This structure allows employees to learn the correct standards and compliant ways to perform the job. We are sorry that you were disappointed with the goals and the training. We appreciate your honest feedback and are sorry that this role didn’t work out for you. We wish you the best in your future roles.
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