Supportive positive culture - would strongly recommend - Head Of Customer Experience Payplan Employee Review

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

-PayPlan is a genuinely purpose‑driven place to work which attracted me to the company. Every role plays a part in helping people -Colleagues are trusted as experts, encouraged to share ideas, and supported to do the right thing for customers. -There’s a strong culture of collaboration, learning, and listening both to customers and to each other -There is a good work life balance and genuine focus on wellbeing -I have found PayPlan a supportive, rewarding place to build a meaningful career and am energised about the opportunities ahead

Cons

As a purpose‑driven organisation, the work can be emotionally demanding at times particularly for customer facing colleagues

Explore other reviews about Payplan

4.0
25 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Flexible relaxed ambitious holidays good pay

Cons

Non cons I can think of

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Organisation has a growth mindset and moves at pace to meet their goals, creating great opportunities to get curious and personally grow as the company transforms. Really like the strong social purpose the company has in helping vulnerable customers. The culture is very positive, welcoming and puts a focus on employee wellbeing and development. Offices very conveniently located for national and local commuting.

Cons

Too early in tenure. Office space maybe limited in terms of effective physical collaboration spaces.

See reviews by: Helpful|Rating|Date|All