Remote Work was a pain - Merchant Support Specialist Paysafe Employee Review

2.0
2 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The team was nice and respectful.

Cons

Pay was low for how much of every minute was accounted for as a merchant support specialist.

Explore other reviews about Paysafe

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, flexibility in hybrid working environment, nice clean office, company ticket giveaways, lots of volunteer opportunities

Cons

There is a lack of training and support, deceptive practices within the company. Bias behavior within leadership, and issues are never addressed. Frontline managers are abusive in conversation.

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