Operational chaos under new engineering leadership - Anonymous employee PebblePost Employee Review

- Engineering and Leadership Deficiencies: Across the entire engineering organization, there is a severe disconnect between new leadership and operational reality. Experienced engineers who could challenge a flawed vision are being driven out, while ineffective and unhelpful individuals are promoted or relied upon for key decisions. This strategic mismanagement is exacerbating internal chaos, with the situation in the new DevOps management being the most visibly dysfunctional. - DevOps Management Ineffectiveness: The DevOps management has been consistently absent and ineffective, with critical responsibilities often falling to senior DevOps engineers to handle. This has created a vacuum of leadership, leaving key processes undocumented and prone to error, and there is a heavy reliance on the goodwill and effort of the most experienced members. - Critical Process Failures: Major changes to the core processes, especially within DevOps, are often uncommunicated to other engineering departments. This frequently causes unexpected production issues, forcing other teams into reactive firefighting mode. - Production instability: The combination of poor communication, absent management, and a flawed talent strategy has resulted in a highly unstable production environment. This is rapidly eroding the company's technical foundation.